Broken springs can be identified by looking for common symptoms:

  • You hear a loud bang – similar to a firework
  • The operator only lifts the door roughly a foot off the ground.
  • One end of the garage door rests on the ground while the opposite end of the door stays roughly 6” off the ground

If your door has one of these symptoms, identify your springs either above or down the side of the door and look for gaps between the coils.

  • If you have an enclosed spring, pull the emergency release on your operator and manually lift the door about two feet off the ground. If the door wants to slam back down, then one or both springs are broken and will need replaced.

When replacing springs, it’s best to replace both springs at the same time in order to ensure equal wear and tear on each.