Use a non-silicone based lubricant. You may use a light duty (10W-30) motor oil on the springs only
This is a common issue with the photo eyes (safety sensors) at the bottom of the door. Make sure they are aligned and that there is no dust or debris on them.
This is a common service issue and they can be replaced without replacing the door. If the door has two springs, many people choose to replace both as they are usually on the same life cycle.